Because they just sold to Time Warner for $3 billion:
Time Warner Cable will buy Insight Communications Co. for $3 billion in cash as it bolsters its presence in the Midwest, the company said Monday.
-SNIP-
“We believe in our business and its long-term prospects and have long thought that Insight’s well-run, technologically advanced systems would fit well with our Midwest operations,” Time Warner Cable Chairman and CEO Glenn Britt said in a statement.
From an Insight release:
“For more than 25 years, Insight has provided our customers with unparalleled service and an unwavering commitment to excellence,” said Michael Willner, co-founder, Vice Chairman and CEO of Insight Communications. “We are extremely proud of the investment we’ve made to transform our cable systems into one of the leading telecommunications platforms in the nation. Given their industry-leading position and depth of resources, we expect that Time Warner Cable will continue building on the advancements our tremendous employees have made while providing outstanding service to our customers. The communities we serve could not be in better hands than with Time Warner Cable which already operates in this region and is widely regarded as one of the most respected technology companies in the world.”
Get ready for insane data caps for broadband and even worse (is it possible?) customer service than Insight.
Yay, Louisville! Possibility City, indeed.





4 responses so far ↓
1 Matt // Aug 15, 2011 at 3:01 pm
Nothing will change anytime soon. All kinds of approvals have to happen first.
Insight has some of the best rates in the country for broadband. Customer service is 10x better than either Dish or DirecTV. It has been a good corporate citizen for 25 years. You’re just as cynical as ever… think it through.
2 Roger // Aug 15, 2011 at 9:20 pm
Insight customer service better than Dish? Hardly. Equally bad, at best.
3 Kelly // Aug 15, 2011 at 9:21 pm
You are insane Matt. My service from DirecTV is so far beyond anything I ever got from Insight that there is simply no comparison. As far as broadband goes, don’t even get me started on how freaking slow internet speeds are. It will be hard for Time Warner to be any worse than Insight but I suppose it is possible.
4 Steve (N0b0dy) // Aug 16, 2011 at 2:55 pm
Just wait till Time Warner slaps their data caps on us all. Bellsouth will be the winner when that happens.
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