Are there shady dealings going on at the Walgreens located at Baxter and Highland in Louisville? We’re pretty sure.
A friend of ours parked in the Walgreens parking lot on Saturday evening around 6:00 P.M. and went into Starbucks, which is serviced by that particular parking lot. All is fine and dandy, right? He walked to his car about an hour later to find that his vehicle had been towed by Dave’s Towing Service. (We stopped by Walgreens– the only signs posted are at the back of the lot and they indicate that if you leave the property, you’ll be towed/Customer parking only.)
Our friend? Furious.
So he calls Dave’s (4822 Poplar Level Road, 502.962.1020) and asks WTF is up. The woman who answers the phone tells him he can’t get his car back til Monday morning when their office allegedly opens, it’ll be $130 in CASH and if he doesn’t like it, he can take it up with the Metro Councilcritter responsible for the area the car was towed from. B.S., we know, as even city towing lots are open on the weekends. And Dave’s only charges $55 to tow your car when you ask for their service and it’s not cash-only.
Read the rest after the jump…
The friend, who is stranded in the cold with a small child, was flustered and asked for a written policy and/or to speak with a supervisor. The woman had the nerve to tell our friend that it’s not cold outside, that he can deal. She said they don’t have a written policy and refused to allow him to speak with a supervisor, wouldn’t divulge the name of the business owner and refused to provide the address of the towing lot. And she said they were required to keep the vehicle until Monday. The lady exclaimed that their services follow the KRS (KRS, not Metro) and that there was nothing our friend could do about it. We checked. KRS 376.275 is about the only thing applicable and there’s nothing about keeping a car until Monday.
Great. So the friend sucks it up, begrudgingly, and waits til this morning to pick up his car.
And that brings us to where we’re at now: the land of suspicion. Something just doesn’t quite sit right with us on this front. It all smells shady and illegal. So we did some fancy Googling on the internets machine and found this. Turns out it happens all the time at that Walgreens location. A security guard sits in the lot and has people towed 24/7, allegedly receiving kickbacks, often offering to get cars back for people if they pay a $75 fee or whatever.
We’ve put in a call to Dave’s and to Walgreens for comment and neither business will do so. Dave’s just laughs and hangs up Guess we’ll just have to hide out with cameras for a few days to see what’s up. Because if this is really going down, some you-know-what is gonna hit the fan. There are way too many complaints on various business ratings websites for this not to be commonplace.
Anyone have any personal experiences to relate?
UPDATE: Dahlem, the company that owns the property called “The 1000 Building,” hasn’t returned a call seeking comment, either.